Privacy Policy

Last Updated: November 1, 2025

Introduction

CommProv.Telco.Tools ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our service.

Information We Collect

1. IP Address (for Rate Limiting Only)

We temporarily collect and store your IP address solely for the purpose of rate limiting to prevent abuse. This data is:

  • Stored in Redis (in-memory database)
  • Automatically deleted after 1 hour
  • Not linked to any personal information
  • Not used for tracking or analytics
  • Not shared with third parties

2. Phone Numbers You Search

Phone numbers you search are:

  • Not stored on our servers
  • Processed in real-time and immediately discarded
  • Only stored locally in your browser if you use the "Recent Lookups" feature
  • Never logged or saved to disk

3. Browser Local Storage

Our web interface stores recent lookup history in your browser's local storage:

  • This data never leaves your device
  • You can clear it at any time through your browser settings
  • We have no access to this data

4. Server Logs

Standard server logs may contain:

  • IP addresses
  • Request timestamps
  • HTTP response codes
  • User agent strings

These logs are kept for security and operational purposes only and are automatically rotated/deleted regularly.

Data We Do NOT Collect

  • Personal information (name, email, phone number, etc.)
  • Tracking cookies
  • Analytics data
  • User accounts or profiles
  • Payment information
  • Location data beyond IP address

Third-Party Data Sources

Our service uses official numbering allocation data from Ofcom (Office of Communications, UK). This data is publicly available and licensed under Crown Copyright. We do not share any data with Ofcom or receive any data about our users from them.

How We Use Information

The only information we collect (IP addresses for rate limiting) is used exclusively to:

  • Prevent service abuse
  • Ensure fair access for all users
  • Maintain service quality and availability

Data Security

We implement industry-standard security measures:

  • HTTPS encryption for all data in transit
  • Minimal data retention policies
  • Regular security updates
  • No persistent storage of user queries

Your Rights

Since we don't collect personal information, there is no personal data to access, modify, or delete. The only data we temporarily hold (IP addresses for rate limiting) is automatically deleted after 1 hour.

You can:

  • Clear your browser's local storage at any time
  • Use the service without creating an account
  • Access our service anonymously

Children's Privacy

Our service does not target or knowingly collect information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, please contact:

addedPIXELS limited
Email: Available at addedpixels.com

Open Source

This service is part of the Telco.Tools suite. You can review our code and implementation to verify our privacy practices.